Privacy Policy

How PassportSeva.org collects, uses, and protects information when you use our website. Last updated: May 2025.

This privacy policy applies only to PassportSeva.org, an independent informational website. It does not apply to the official Passport Seva portal (passportindia.gov.in), which has its own privacy policy governed by the Government of India.

1. Information We Collect

PassportSeva.org is a read-only informational website. We do not require you to create an account or submit personal information to access our content. We may automatically collect the following non-personal data when you visit:

  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Pages visited and time spent on each page
  • Referring URL (the page that linked you here)
  • General geographic location (country/city level only, not precise)

This data is collected through standard web analytics tools (such as Google Analytics) and is used solely to understand how visitors use our website and to improve content quality.

2. Cookies

We may use cookies — small text files stored on your device — for the purpose of analytics and improving user experience. These cookies do not collect personally identifiable information. You can control cookie settings through your browser. Disabling cookies will not affect your ability to access the content on this website.

3. How We Use Information

Any data we collect is used only for:

  • Understanding website traffic patterns and improving content
  • Monitoring site performance and fixing technical issues
  • Understanding which pages and guides are most helpful to visitors

We do not sell, trade, or transfer any data to third parties for marketing or commercial purposes.

4. Third-Party Services

Our website may use third-party analytics tools (such as Google Analytics). These services may collect usage data in accordance with their own privacy policies. We do not control the data practices of these third-party services. Links on this website to external sites (such as passportindia.gov.in or indiapost.gov.in) are subject to those sites' own privacy policies.

5. Data Security

Since PassportSeva.org does not collect any personally identifiable information (name, Aadhaar number, passport details, etc.), there is minimal data security risk from using this website. We do not store any of your government data, application details, or sensitive personal information on our servers.

6. Children's Privacy

Our website is an informational resource open to all ages. We do not knowingly collect any personal information from children under the age of 13. If you believe a child has inadvertently provided personal information, please contact us and we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

8. Contact

If you have any questions about this Privacy Policy or how this website operates, you can use the contact information on our Contact page. For questions about your actual passport application, please contact the official Passport Seva helpline at 1800-258-1800.